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ParentPay Support

If you are having issues with activating your ParentPay account, or only recieved one login when you have more than 1 child. Please contact it-support@riversideprimary.co.uk so this information can be forwarded to you.

 

Activate a new account 

You’ll need an activation letter from school to get started. If you have lost this or not yet received it, contact the school.

You need a valid email address as a username and for account verification.

  1. Navigate to parentpay.com
  2. Select Login at the top right corner of the screen
  3. Enter the username and password provided in your account activation letter and select Activate
  4. Complete the activation as detailed on the screen.
  5. That’s it you’re done!
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